1. Q: What’s the product range of Ulengroup Turf?
A: Landscape grass for garden
Sports Grass for football, tennis, golf, hockey and so on.
Commercial grass carpet for showcase
Artificial grass for roof decoration
Colorful grass and all installation accessories
2. Q: What about water drainage?
A: There is no need to worry about water drainage. Artificial grass is fully porous and rainwater drains through it as the artificial grass has a holed backing.
3. Q: Is artificial grass safe for children and pets?
A: Strict testing is carried out to ensure they are free of any hazardous elements making them safe for children and pets.
Jiangsen artificial grass has passed the REACH testing certificate.
4. Q: What is the MOQ?
A: If we have the Artificial Grass stock, the MOQ could be 100 square meters. If we don’t have the Artificial Grass stock, the MOQ should be at least 500 square meters.Support free sample service, can be customized
5. Q: How to choose artificial grass?
A: JS can recommend the most suitable artificial grass according to our client’s requirement. What’s more, our technical team has a consistent supply of talents and newly developed technology, customized product can be accepted, which can fully satisfy different kinds of customers’ needs. JS insists on providing personalized solutions for customers, with every scientific details and dedicated service attitude, making perfect service for you.
6. Q: Before make the order, can I visit your factory?
A: Yes, you are welcome to visit our factory. Please inform us your traveling schedule ahead of time. We can arrange to pick you up at the hotel or the airport.
7.Q: I pay money to you, is it safe?
A: We are trade assurance member, your payment is guarantee by ALIBABA.
8.Q: How to pay?
A: 1.Tell us the exact dimension and quantity you order.We make quotation for you.
2.If everything is OK,we make a PI for you. Then please pay the 30% of the total amount to our account. (we Accept T/T, Western Union, L/C, etc)
3.After we receive the 30% payment, we will produce the goods for you.
4.Once we finish the products ,we will send you the photos to check and confirm.
5.If everything is ok, we will send out cargo and give you a B/L copy.
6.After we receive the balance amount, we will send B/L to you, you can pick up your cargo.